Contact information
Our team is here to assist you with orders, shipping, products, and support requests. We’ll be happy to get back to you as quickly as possible.
|
Email
|
Average Response Time
Within 24 business hours
|
|
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 9:00 AM – 2:00 PM (EST) |
Operating Location
United States
|
For faster assistance, we recommend including your order number in your email whenever possible.
© 2026 Serena Roma. All rights reserved.